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OUTLINES
At Whettings, we are committed to providing exceptional customer support and ensuring your complete satisfaction with our products. This policy outlines our commitment to assisting you with any questions, concerns, or issues you may encounter regarding your Whettings experience.
Our Commitment to You:
Prompt and Efficient Service: We
aim to respond to your inquiries as quickly and effectively as possible.
Our typical response time is within 24-48 business hours during our business hours. Monday -
Friday, 9 AM - 5 PM (GMT)
Knowledgeable Support Team: Our
team is trained to assist you with product information, troubleshooting,
order inquiries, and returns/exchanges.
Helpful and Courteous Interactions: We
treat every customer with respect and strive to provide helpful and
courteous service in every interaction.
Resolution Focused: We
are dedicated to resolving your issues and finding solutions that meet
your needs.
Continuous Improvement: We
value your feedback and use it to continuously improve our customer
support services.