Processing Time:

Most orders are processed and shipped within 3-8 business days of
receiving your order confirmation.

Orders placed on weekends or holidays will be processed the next business day.

During peak seasons (e.g., holidays, sales events), processing times may be
slightly longer. We appreciate your patience.

You will receive a notification via email once your order has been shipped,
including a tracking number.

Shipping Methods & Delivery Times:

We offer a variety of shipping options to suit your needs. Delivery times are
estimates and are not guaranteed. Factors such as weather, carrier delays, and
customs processing can impact delivery times.

Shipping costs are calculated at checkout based on the following factors:

Weight of the package

Destination address

Chosen shipping method

You will be able to view the shipping cost before finalizing your order. We
occasionally offer free shipping promotions. Be sure to sign up for our
newsletter or follow us on social media to stay informed!

Shipping Destinations:

Currently, we ship to countries; the United States, Canada, and the United Kingdom, Europe, Australia,etc.

Please note that shipping availability may vary depending on the product.

We are working to expand our shipping destinations in the future.

Order Tracking:

Once your order has shipped, you will receive an email with a tracking number.
You can use this tracking number to monitor the progress of your shipment
on the carrier's website.

If you have any issues tracking your order, please don't hesitate to contact us at customerservice@whettings.com

Shipping Address:

Please ensure that your shipping address is accurate and complete, including your
apartment number, street address, city, state, and zip code. Whettings is
not responsible for delays or lost shipments due to incorrect or
incomplete addresses.

We are unable to change the shipping address after your order has been processed.

Lost or Damaged Shipments:

If your package is lost in transit or arrives damaged, please contact us immediately
at customerservice@whettings.com

Please retain all original packaging and documentation in case a claim needs to
be filed.

We will work with the carrier to investigate the issue and find a resolution as
quickly as possible.

Customs, Duties, and Taxes:

International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.

Whettings is not responsible for any delays caused by customs clearance.